Privacy Policy

1. Introduction

Wonder Mart is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wondermart.lk or make a purchase from us.

By using our website, you consent to the data practices described in this policy. We encourage you to read this policy carefully before providing any personal information.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal identification: Name, email address, phone number
• Delivery information: Shipping address, city, province, postal code
• Account information: Username and password (if you create an account)
• Order history and preferences
• Communications you send to us

We automatically collect certain information when you visit our website:

• Device information: Browser type, operating system, device type
• Log data: IP address, pages visited, time spent on pages
• Cookies and similar technologies

3. Payment Information

Payment transactions are processed through our secure Internet Payment Gateway (IPG). When you make a payment:

• Your payment card details are entered directly on our payment provider's secure payment page
• Wonder Mart does not store or have access to your full card number
• Our payment provider processes payments in accordance with PCI-DSS security standards
• We receive only a transaction reference and payment confirmation from the payment provider

4. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about orders, products, and services
• Send promotional communications (with your consent)
• Improve our website and customer service
• Detect and prevent fraud or security issues
• Comply with legal obligations

5. Information Sharing

We may share your information with:

• Delivery partners to fulfill your orders
• Our payment provider for payment processing
• Service providers who assist our operations
• Legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission, secure server infrastructure, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Types of cookies we use:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and choices

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. Your Rights

Under Sri Lankan law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with relevant authorities

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is retained for tax and accounting purposes as required by Sri Lankan regulations.

10. Contact Us

For privacy-related inquiries or to exercise your rights, contact us: